Support when you need it
Get help with your service, report issues, or speak to our team.
Report an Issue
Something not working? Let us know and we’ll investigate.
Account & Billing
Questions about your plan, invoices, or changes.
Service Setup
Need help getting started or setting up your service?
General Enquiry
Not sure where your request fits? Start here.
Quick help
How do I check if my area is covered?
Use the availability option or contact our team.
How long does installation take?
Typically within a few days after confirmation and scheduling.
Do I need to cancel my current provider first?
No, we recommend switching only after your new service is ready.
Who do I contact for urgent issues?
Call our support line directly.